Portable Drive Controller

Redesigned the Allen-Bradley PowerFlex Human Interface Module (HIM), simplifying parameter configuration, improving navigation, and making critical operational information easier to access for industrial operators and technicians.

Process

Through user interviews, we identified challenges and opportunities, leading to 52 global interviews and the KJ method to prioritize findings. Let’s dive in.

Through user interviews, we identified challenges and opportunities, leading to 52 global interviews and the KJ method to prioritize findings. Let’s dive in.

We conducted a Comparative Usability Evaluation with 12 participants testing our product and competitors. Key findings included pain points like hidden features and strengths like clear navigation and responsive interfaces. These insights drove actionable improvements, guiding our design process for a more user-friendly experience.

We conducted a Comparative Usability Evaluation with 12 participants testing our product and competitors. Key findings included pain points like hidden features and strengths like clear navigation and responsive interfaces. These insights drove actionable improvements, guiding our design process for a more user-friendly experience.

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I analyzed and visualized interview and workshop data in an Excel file, highlighting key features like configuration assistant, navigation, and responsiveness, and included summary charts.


I analyzed and visualized interview and workshop data in an Excel file, highlighting key features like configuration assistant, navigation, and responsiveness, and included summary charts.


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Lessons and More

Flexibility is Key to Success

Seamlessly transitioned between three design tools within a single project, maintaining design consistency and team collaboration without delays.

Impact happens outside the "design box"

When I stepped outside my comfort zone to help with CAD modeling, I saw firsthand how cross-functional collaboration creates better solutions. The biggest lesson?
Proactively asking "How can I help?" leads to stronger outcomes than just focusing on my own tasks.

When I stepped outside my comfort zone to help with CAD modeling, I saw firsthand how cross-functional collaboration creates better solutions. The biggest lesson?
Proactively asking "How can I help?" leads to stronger outcomes than just focusing on my own tasks.